Yahoo! for Good & Yahoo! Green

Meg Garlinghouse, the Senior Director of Yahoo! for Good; Erin Carlson, Director of Yahoo! for Good, Yahoo! Green and Connie Chan, Manager of Yahoo! for Good all spoke on this panel.

Yahoo! makes a difference.  Yahoo! for Good was created to empower people to make a difference.  

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Lessons:

-Charitable efforts should align with your business

-Focus if you can

-Leverage what you do best

-Be authentic and transparent

-Be relevant to your audience (timely and personally)

-Give them a way to get engaged (take action or share!)

Social Media can be used for social good. They shared an example from their company (Random Acts of Kindess: "You In?") and a couple other social media bests: Facebook Causes' Birthday Wish and Nelson Mandela's Birthday Card on ONE.  (Bloganthropy was also cited by one of the bloggers in the audience as a great example of using social media for social good.)

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Next, Erin from Yahoo! Green shared some practical tips:

-Solely "green" messaging doesn't usually work (very few people care that much)

 -Rather, present green topics as practical, timely information (i.e. cities with best and worst tap water ; use can opener to open hard plastic packaging)

When writing about green topics...

-Serve the dessert first (make it a great article that catches the readers' attention)

-Certain topics are tricky to write about like saving money - readers want easy, immediate, deliverable (exact numbers/percentages) tips. Health can also be a tricky topic because people have become desensitized to warnings that practically everything is going to hurt them.

Social media lessons from Yahoo! Green:

-Facebook: 70% women; conversational; ask questions; most active fans don't overlap with twitter

-Twitter: more deeply green; focused on sharing information; is less about asking questions.

Lastly, one of the speakers asked the question: "What annoyed you last week?"  (I think the point was that if you can address those things, then it makes for a good post.  I'm not sure though, because this was the point when I locked myself out of my computer/needed to resort to good old-fashioned pen and paper for a while...)